Cyber Crime can happen in many different forms and there are even different skill levels of hacking. Some hackers can come in without a trace, but others leave a digital trail behind. It’s important to know the signs if your business has been hacked and the steps to take to secure your customers or employees information.
Signs your business may have been hacked:
- Hackers start at the top. Many hackers are looking for individuals who have higher privileges within an organization. These individuals will have more access to sensitive materials. If you start seeing unusual emails from your C-Suite staff, this may be a sign your company has been hacked.
- A rise in failed login attempts. If you are seeing a rise in failed email login attempts or a rise in failed customer account login’s for retailers or online accounts, this is a sign that someone is trying to get your customers information.
- Unusual attachments coming from colleagues. In a business, you typically trust what your co-workers are sending you via work email. It is typical to be sent large file attachments and most open without hesitation. It’s important to note that if a large attachment comes through without an explanation or without a subject line, this is a red flag. If you are seeing an unusual email, it is always best to ask your colleague what the attachment is about before opening on your computer. If there is no explanation in the email or no prior discussion about sending you a file, then do not open. It is better to be safe than sorry.
- Emails sent from your account that you did not send. If your colleagues or customers are seeing emails from you that you did not send, this is a sign your email account has been hacked. Hackers will use your account to gain additional information from others. It is a good idea to monitor your sent mailbox as well as your inbox for strange emails that may be present.
- Fake antivirus messages. Chances are you’ve already seen these pop up a few times. This is an old trick to gain access to your computer by posing as an antivirus software claiming your computer is already bugged. The harsh reality is that the damage has already been done. In this instance, it’s important to shut down your computer ASAP and then re-start in safe mode. You will want to uninstall any antivirus software that wasn’t installed by your company or your trusted source.
If you are seeing these signs, it’s important to speak with a professional who can assess the damage and then work on the necessary steps to protect your business and your customers information. Our technology team here at Liberty is skilled in helping your business prevent fraudulent activity with risk management and network management to reduce your chances of being a hackers next target. Contact us today to see how we can help.